Personal Information Protection Policy

1. Initiatives for protecting personal information

Orchid Inc (hereinafter referred to as “Company”) formulates a personal information protection policy (hereinafter referred to as “Privacy Policy”) in relation to the handling of personal information and personal data (hereinafter collectively referred to as “Personal Information”), comply with the Privacy Policy and at the same time work to ensure the appropriate handling of all Personal Information including the Personal Information of all users of the Company’s service (hereinafter referred to as “Customers”). Regarding the use of cookies, please refer to the Company’s cookie policy.


2. Compliance with related laws, regulations and guidelines

When handling Personal Information, the Company complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) and other laws, regulations and guidelines related to the protection of Personal Information (hereinafter referred to as “Related Laws and Regulations”), and work to review and improve the status of Personal Information handling.


3. Purpose of use of Personal Information

The Company acquires and uses Personal Information within the scope necessary for the following purposes unless otherwise permitted as an exception by laws and regulations. When acquiring written Personal Information directly from the subject individual (including website screen on the Internet), the purpose of usage shall be indicated on the document:
· Send information and notices about Company products and other matters by direct mail or other means
· Send e-mail newsletters and other materials
· Develop, improve, advertise or promote sales of the Company’s products
· Conduct questionnaire surveys about the Company’s products
· Conduct and send information about sales promotions for monitors and campaigns to consumers
· Respond to inquiries
· Communication about the Company’s membership service and other membership service management
· Provide and send Company products, and service
· Execute the obligations and exercise the rights under the contract and law
· Contract management, business communication
· Identity confirmation
· Employment screening


4. Acquisition, handling, management and protection of Personal Information

(1) The Company acquires Personal Information by fair and legitimate means.
(2) The Company, in accordance with the Related Laws and Regulations, handles Personal Information within the scope necessary for achieving the purpose of use. The Compan, within the scope necessary for achieving the purpose of use, keeps Personal Data accurate and up-to-date. At the same time, the Company sets a retention period for the Personal Data based on the purpose of use, and when the purpose of use is achieved, the Company strives to promptly delete such information in an appropriate manner.
(3) The Company, in accordance with the Related Laws and Regulations, takes the necessary and appropriate security management measures for the Personal Data handled with the aim of preventing any leak, loss or damage and ensuring security management of the Personal Data, and thereby strive to protect the Personal Information. To confirm the details of the security management measures, please make a request in accordance with the provision in “8. Request Personal Information Disclosure.”


5. Advertisement distribution by a third-party distribution provider

Company advertisements may be posted on Google, Yahoo! JAPAN, Facebook, X (formerly Twitter), Cyber Communications, Inc. and other third-party distribution providers (including providers located overseas on condition of obtaining consent and performing the other necessary procedures required by laws and regulations; hereinafter referred to as “Third-Party Distribution Provider”). The Personal Information possessed by the Company (including Cookies and other identifiers; the same will apply hereinafter in this paragraph) and the Personal Information possessed by the Third-Party Distribution Provider may be matched by the Third-Party Distribution Provider, and the advertisement may be distributed based on the results thereof. The Company does not provide information that may be used to identify an individual, such as their name, to the Third-Party Distribution Provider. The Third-Party Distribution Provider does not use such information for any purposes other than the distribution of advertisements.


6. Contracting the handling of Personal Information

The Company may contract with an external service provider (including external service providers that use cloud servers located overseas) for the handling of Personal Information. In this case, the Company provides the necessary and appropriate supervision over the contractor through an agreement or other means to ensure security management within the contracted handling of the Personal Information.


7. Provision of Personal Information

Unless permitted by laws and regulations, the Company does not disclose or provide Personal Information to a third party without consent from the subject individual.


8. Request Personal Information Disclosure

When a request for notification of the purpose of use or a request for disclosure, correction, suspension of use, or deletion of Personal Information is received based on a law in relation to the Personal Information possessed by the Company, the Company confirms that the request has been made by the subject individual using the designated procedure, and promptly respond to such a request in accordance with the provisions of the law. If you have any questions about the Privacy Policy or to exercise your rights, please contact the inquiry desk.


9. Personal Information Inquiry

For inquiries concerning Personal Information, please contact us through the Company’s inquiry form.

inquiry form

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